Pissed Consumer - Raised rates without warning

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Raised rates without warning

Jul 2, 2008

Dynowatt complaint by Harlow Monk

Dynowatt.. is not only lacking in itegrity but professionalizum as well. I have never done business with any individual or any business who is as unprofessional and unethical as Dynowatt. If I ran my business using their business tactics and practices I would be out of businees. Charging customers .12 to .16 cents per kwh over a course of some 20 months then without notice bill at a rate of over .25 per kwh is totally unexceptale and unrealistic. Depending on previous rates billed as described this could be considered a more than 50% increase and surely not less than 32% in one month. I don't think so...How can that be possible?

Try and contact them and they don't have the deciencey to even pick up the phone and talk to you in person. I have tried several times. Instead their recording says unusually high call volume, please send email. No wonder there coustomer care department is so over wheelmed with business practices like this. Do you really want to do business with someone like that??? I wish I would have had this information avalible to me when I originally signed up with them and I wouldn't be here writting this today. So please take my advise, research your provider and stay away from these people.never use these people.

Chip

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Comments (1)

1. Written by Yujin, on 21-07-2008 17:48

I have also had the same thing happen with Dynowatt. Absolutely unprofessional. Certainly a money-grabbing scheme. Thankfully, I switched as soon as I saw the jump to StarTex Power. Hopefully, I will have a better time with them.

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