Count me in as another Dynowatt sucker. Received my bill from last period -rate went from $.10 to $.189 - $703. Thought I was on a one year plan - was told it was 6 months. They applied that rate during one of the hottest heat waves in houston.
Customer Care ctr in Manila said no adjustments on bill - even offered to renew for one year - no deal.
Couple of suggestions: Switch bill to your spouse name - Reliant made transition the same bill.
My attorney says send them balance due based on contract date. Put full settlement on back of check.
Accent Energy is the parent company - beware. Have sent PUC and BBB in Houston and Dublin, Ohio letters of complaint. Do not expect any resolution. BBB actually has them rated as A+. Very suspect.
Stay away from Dynowatt and/or Accent energy. These folks are not ethical companies. Feel like I was dealing with third world country like Nigeria when dealing with these folks. Sad!.
I'm 62 and my wife and I have pretty much bought whatever we're going to buy, Am tempted to not pay the bill period! What are they going to do? Turn off my electricity - too late!